Car Retailer streamlines with Levios

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Arnold Clark

The challenge

This auto retailer had the leads but not the bandwidth to chase them.

Customers were requesting callbacks. booking test drives,and asking the same pre-sale questions repeatedly. But the sales team was missing follow-ups, buried in admin, and reacting too slowly. It wasn’t a sales problem, it was a workflow problem.

They needed a front-line solution that worked around the clock and never dropped the ball.

Arnold Clark

The challenge

This auto retailer had the leads but not the bandwidth to chase them.

Customers were requesting callbacks. booking test drives,and asking the same pre-sale questions repeatedly. But the sales team was missing follow-ups, buried in admin, and reacting too slowly. It wasn’t a sales problem, it was a workflow problem.

They needed a front-line solution that worked around the clock and never dropped the ball.

The Levios solution

Levios deployed an Al-powered telephone voice agent + chatbot system.

  • It worked like a 24 hour assistant
  • Instantly responded to enquiries
  • Booked in test drives
  • Pushed financial information

Meanwhile, human sales reps focused only on warm, ready-to-buy prospects.

The results

64%

increase to
response times

lead to sale conversion

rate improved
significantly

31%

increase in
test drives

to concentrate on higher value work

Want results like this?
Let’s talk.

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“It’s like we hired a whole new team who never sleep and never forget to follow up.”

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